Routing Workflow

Send requests to the right specialist agent

Routing Workflow

Like a receptionist directing calls to the right department.

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How It Works

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Pattern Matching

The router looks for keywords in the previous step’s output.

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Code

from praisonaiagents import Agent, AgentFlow
from praisonaiagents import route

# Classifier decides where to route
def classify(ctx):
    text = ctx.input.lower()
    if "api" in text or "code" in text:
        return StepResult(output="technical")
    elif "price" in text or "bill" in text:
        return StepResult(output="billing")
    return StepResult(output="general")

# Specialist agents
tech = Agent(name="Tech", instructions="Handle technical questions")
billing = Agent(name="Billing", instructions="Handle billing questions")
general = Agent(name="General", instructions="Handle general questions")

# Create routing workflow
flow = AgentFlow(steps=[
    classify,
    route({
        "technical": [tech],
        "billing": [billing],
        "general": [general],
        "default": [general]
    })
])

result = flow.start("How do I integrate the API?")

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Multi-Step Routes

Each route can have multiple agents:

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Nested Routes

For complex decisions:

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Use Cases

Scenario	Routes
Customer support	Technical, Billing, General
Content moderation	Safe, Review, Block
Approval workflow	Approve, Reject, Escalate
Language routing	English, Spanish, French

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Related

Parallel

All at once

Orchestrator

Manager delegates